Operating manual
Verified public portal
Accept verified guests where allowed.
Before you begin
- Intake, form, quota and email verification ready.
Step by step
Open the workspace public link. The administrator configures its destination department; choose a request type only when multiple forms are available.
Enter your name and email address and select Send verification link. Open the received message: its personal link expires and can be used for a single request.
After verification, name and email are read-only. Enter a title of at least five characters and a description of at least twenty; complete form fields and any required AI review.
Submit once and wait for the receipt reference. Do not reload to repeat submission while it is pending.
Keep the reference when contacting the team. The public portal does not expose tickets or internal notes.
If the link has expired or was already used, request a new one. If the address belongs to a registered account, sign in to the authenticated portal.
The result to check
No anonymous ticket reading.
Limits and considerations
- Email grants no account permissions. Quota/contract/rate limit can block. Receipt opens no internal content.
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