Operating manual

Bulk operations and partial results

Update multiple tickets with an outcome for each one.

Before you begin

  • Bulk enabled and permissions for selected tickets.

Step by step

  1. Filter the queue and select relevant rows.

  2. Choose assignment or transition and review destination and count in confirmation.

  3. Start the job and follow it from the list or Operations.

  4. Read individual failures and correct them without blindly repeating all items.

The result to check

The persistent job retains progress, outcomes and per-ticket audit.

Limits and considerations

  • Results can be partial. Permissions and versions are checked again during execution.

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