Calendars, capacity and leave

Before you begin

• People, calendars and management permission.

Step by step

1. 01

   In your work profile choose the time zone, working days and availability intervals. Monday–Friday 09:00–18:00 without a break shows a 45-hour weekly average: represent your actual breaks with separate intervals.

2. 02

   If an interval ends before it starts, the profile identifies the day to correct and disables Save profile. Correct the interval and check the weekly capacity again.

3. 03

   You can set a status message and signature: the preview shows the text and automatic signing becomes available once the signature is not empty. Save profile and reload to verify time zone, hours, status and signature.

4. 04

   In Administration → Time open Capacity and absences. Without an active calendar, New assignment/New exception are disabled: follow Configure calendars to complete the department calendar in SLA first.

5. 05

   Define calendar time zone, days, windows and holidays; associate each person and allocation with the correct department. Record leave or overrides with complete intervals and inspect availability and conflicts.

6. 06

   Recalculate forecasts and compare sprints and timesheets after changes.

The result to check

A shared engine calculates windows consistent with calendars and leave.

Limits and considerations

• Multiple companies split disjoint windows rather than multiplying hours.
• Missing profiles/ambiguous allocations leave capacity unconfigured. Account for daylight saving.
• The personal work profile and department calendar assignments are separate settings. Automatic signatures apply to public replies; internal notes remain unsigned.

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